The digital revolution is transforming municipal services, driven by the increasing adoption of artificial intelligence (AI) technologies that also benefit from open data. These developments have the potential to redefine the way municipalities deliver services to their citizens, providing tools to improve efficiency, accessibility and sustainability. This report looks at success stories in the deployment of applications and platforms that seek to improve various aspects of life in municipalities, highlighting their potential to unlock more of the vast untapped potential of open data and associated artificial intelligence technologies.
The applications and platforms described in this report have a high potential for replicability in different municipal contexts, as they address common problems. Replication of these solutions can take place through collaboration between municipalities, companies and developers, as well as through the release and standardisation of open data.
Despite the benefits, the adoption of open data for municipal innovation also presents significant challenges. The quality, updating and standardisation of data published by local authorities, as well as interoperability between different platforms and systems, must be ensured. In addition, the open data culture needs to be reinforced among all actors involved, including citizens, developers, businesses and public administrations themselves.
The use cases analysed are divided into four sections. Each of these sections is described below and some examples of the solutions included in the report are shown.
Transport and Mobility
One of the most significant challenges in urban areas is transport and mobility management. Applications using open data have proven to be effective in improving these services. For example, applications such as Park4Dis make it easy to locate parking spaces for people with reduced mobility, using data from multiple municipalities and contributions from volunteers. CityMapper, which has gone global, on the other hand, offers optimised public transport routes in real time, integrating data from various transport modes to provide the most efficient route. These applications not only improve mobility, but also contribute to sustainability by reducing congestion and carbon emissions.
Environment and Sustainability
Growing awareness of sustainability has spurred the development of applications that promote environmentally friendly practices. CleanSpot, for example, facilitates the location of recycling points and the management of municipal waste. The application encourages citizen participation in cleaning and recycling, contributing to the reduction of the ecological footprint. Liight gamifies sustainable behaviour by rewarding users for actions such as recycling or using public transport. These applications not only improve environmental management, but also educate and motivate citizens to adopt more sustainable habits.
Optimisation of Basic Public Services
Urban service management platforms, such as Gestdropper, use open data to monitor and control urban infrastructure in real time. These tools enable more efficient management of resources such as street lighting, water networks and street furniture, optimising maintenance, incident response and reducing operating costs. Moreover, the deployment of appointment management systems, such as CitaME, helps to reduce waiting times and improve efficiency in customer service.
Citizen Services Aggregators
Applications that centralise public information and services, such as Badajoz Es Más and AppValencia, improve accessibility and communication between administrations and citizens. These platforms provide real-time data on public transport, cultural events, tourism and administrative procedures, making life in the municipality easier for residents and tourists alike. For example, integrating multiple services into a single application improves efficiency and reduces the need for unnecessary travel. These tools also support local economies by promoting cultural events and commercial services.
Conclusions
The use of open data and artificial intelligence technologies is transforming municipal management, improving the efficiency, accessibility and sustainability of public services. The success stories presented in this report describe how these tools can benefit both citizens and public administrations by making cities smarter, more inclusive and sustainable environments, and more responsive to the needs and well-being of their inhabitants and visitors.
To delve deeper into the report’s content, we’ve recorded a podcast and a video-interview in which the author explains the key points of this guide. We’ve also created an infographic and an executive summary.
Listen to the podcast (only available in spanish)
Watch the video-interview with the author
ELISA: The Plan in figures is a tool launched by the Spanish government to visualise updated data on the implementation of the investments of the Recovery, Transformation and Resilience Plan (PRTR). Through intuitive visualisations, this tool provides information on the number of companies and households that have received funding, the size of the beneficiary companies and the investments made in the different levers of action defined in the Plan.
The tool also provides details of the funds managed and executed in each Autonomous Community. In this way, the territorial distribution of the projects can be seen. In addition, the tool is accompanied by territorial sheets, which show a more qualitative detail of the impact of the Recovery Plan in each Autonomous Community.
Metrominuto is an application that provides its users with information on distances and times between the most important points of Pontevedra. It does this through a synoptic map, imitating the design of subway maps, installed in the city signage and also consultable through a mobile application. Among the app's functions, the following stand out:
- Provides information on the distance, time and calories needed to reach a place in the city from the starting point according to the user's location.
- Includes expanded information on points of interest on the map.
- Proposes itineraries according to categories such as hiking, bicycle route, special routes, etc.
- Allows to classify places as favorites.
- It offers the user the possibility of pointing out mobility problems on the route.
Metrominuto operates in the city of Pontevedra and uses information from its open data portal.
The National Centre for Geographic Information publishes open geospatial data from the National Cartographic System, the National Geographic Institute and other organisations through web applications and mobile applications to facilitate access to and consultation of geographic data by citizens.
Geospatial data is published via web services and APIs for reuse, so in the case of high-value datasets, it can be used in a variety of ways high-value datasets such as geographic names, hydrography or addresses as required by the as required by the EUthe EU has already made these datasets available to the public by June 2024 as they are associated with major benefits for society, the environment and the economy.
But in the applications listed below, the geographic data are visualised and consulted through web services, so that for downloading the data, it is possible to use web services and APIs directly, through a platform accessible to any user with a wide range of geographic information, ranging from topographic maps to satellite images.
But not only data can be reused, also application software is reusable, for example, the Solar Energy Potential of Buildings visualiser which is based on a visualiser API, named API-CNIG and allows the same tool to be used for different thematic areas.
Some examples of applications are:

Solar Energy Potential of Buildings
Provides the photovoltaic capacity of a building according to its location and characteristics. It also provides the average over the year and a point grid to identify the best location for solar panels.
National Geographic Gazetteer
It is a toponym search engine that collects the names, official or standardised by the corresponding competent bodies , with geographical references.
Unified postal address calculator
It is a converter that allows to know the geographical coordinates (latitude and longitude in WGS84) of the postal addresses of a place, and vice versa. In both cases, the input file is a CSV file, supporting both coordinates and postal addresses.
Basic Maps of Spain
It facilitates connection to IGN services and to the CNIG download centre to obtain maps and routes. With this mobile application you can follow the routes of the National Parks or the stages of the Camino de Santiago. It allows you to plan excursions using maps, navigate and take guided tours, without the need for an internet connection after downloading data.
Map a la carte
It allows you to create a customised map using the printed series of the National Topographic Map at scales 1:25.000 and 1:50.000. It offers the possibility of defining its area, incorporating contents, personalising the cover, obtaining a pdf file and even acquiring paper copies by post.
IGN Earthquakes
It allows the reception and visualisation of all seismic events in Spain and its surroundings. It provides the distance to the epicentre of the seismic event and epicentral parameters, as well as the geolocation of the user's position and the epicentre.
Maps of Spain
It is a free mobile viewer ideal for hiking, cycling, running, skiing, etc., which uses as background cartography the services of the National Geographic Institute and another set of services from other Ministries, such as the Cadastral information of the plots provided by the General Directorate of Cadastre.
Camino de Santiago
It includes information of a cultural and practical nature on each of the stages (hostels, monuments, etc.), as well as a complete Pilgrim's Guide detailing what you should know before starting out on any of the routes. This application is based on ESRI software.
National Parks
Displays information on the history, fauna, flora and excursions in Spain's National Parks. It includes hundreds of points of interest such as information centres, accommodation, viewpoints, refuges and even routes through the parks, indicating their duration and difficulty. The app is available for download on Android e iOS. This application is based on ESRI software.
GeoSapiens IGN
It presents interactive maps, free to use and free of charge, to study the physical and political geography of Spain and the world. It consists of different games relating to the whole of Spain or by autonomous communities, the whole world and by continent.
In addition to the applications developed by the CNIG, which are also presented in this video this videothere are many other digital solutions developed by third parties that reuse open geospatial data to offer a service to society. For example, in the list of data reusing applications.gob.es you can find from a map that shows the fires that are active in Spain in real time in Spain in real time to an app that shows where the parking spaces for people with reduced mobility parking spaces for people with reduced mobility in each town.
In short, anyone can make use of the open geographic data of the National Cartographic System, the National Geographic Institute and other bodies published by the CNIG , thus extending the advantages offered by the availability of open geographic data. do you know of any other application resulting from the reuse of open data? You can send it to us at dinamizacion@datos.gob.es
This application designed for iOS devices offers a wide range of tourist activities in the Autonomous Community of Castilla y León. It acts as a travel assistant, allowing you to create an itinerary according to the interests of each user.
TUrMISMO allows you to discover activities to do in the area, save your favourite places or plans, and trace your own route. To do this, it offers geolocated information on places as diverse as tourist offices, restaurants and wineries, organised excursions and ski schools, among many others.
The app was presented this year 2024 to the VII Open Data Competition of Castilla y León and uses open data provided by the Junta de Castilla y León.
- Valencia city
- Municipal area of Valencia
- Data on trees in Valencia city
This application shows the location of charging stations for electric vehicles within the Community of Castilla y León. The user can select the province of interest and access information on the available stations. For each station, various information is provided, such as its location, the supplier company, the number of charging stations and the available connectors.
In addition, within the app the user can also find information on incentive programmes for electric mobility, such as the MOVES III Plan.
The geographical data of these chargers have been obtained from the servers of the public platform of Open Data of Castilla y León.
Translated with DeepL.com (free version)
This mobile application developed by the City Council of Ourense allows you to consult updated information about the city: news, notices or upcoming events on different topics such as:
- Arts and festivities: Cultural events organized by the city council.
- Tourism: Information about thermal facilities, tourist attractions, heritage, routes and gastronomy.
- Notifications: Real time notifications about possible traffic cuts, opening of monuments or other specific issues.
- Information: Data of general interest such as emergency telephone numbers or citizen services of the city council.
The mOUbil app, developed through local open data sets, unifies all the information of interest to the neighbors of Ourense, as well as tourists who want to know the city. In addition, anyone can make suggestions for improvement on the application through this form: Queries and Suggestions (ourense.gal).
Your download is available for both Android mOUbil - Ourense no peto! - Apps in Google Play and iOS: moubil - Ourense no peto! in App Store (apple.com)
The application shows all public wireless networks in the city of Valencia and allows its geolocation. It offers a map to identify the location of the network and a free text field to insert any comment. It also has a detailed screen with which the user can rate from 1 to 5 the quality of the installation and the signal.
All this is stored on the device so that nothing is lost when closing the application.
The application is available in English, Spanish, Chinese and Japanese.
Kohesio is a comprehensive knowledge database that provides easy and transparent access to up-to-date information on projects and beneficiaries co-financed by the EU cohesion policy during the 2014-2020 programming period.
This application is based on W3C semantic web open standards and open source tools. Its database currently contains more than 1.5 million projects and approximately 500 000 beneficiaries.
The EU Directorate-General for Regional and Urban Policy is responsible for gradually enriching Kohesio with new projects and beneficiaries for the programming period 2021-2027, in close cooperation with EU Member States and program authorities.
All datasets are available in CSV/XLSX and RDF format (see "Services" page).
EU Member States and program authorities publish lists of operations and related beneficiaries under their reporting and communication obligations Regulation (EU) No. 1303/2013, Annex XII[, and Regulation (EU) 2021/1060, Article 49].
Kohesio aggregates and standardizes the data in these lists of operations. All data published in the lists are the responsibility of the respective managing authorities.
Open data sources such as: