Zaragoza hosts a conference on "Public Services Provision in the Digital World"

The provision of public services in the digital environment will be the central theme of a conference organized by the General Directorate of Electronic Administration and Information Society of the Government of Aragon, next March 7 in Zaragoza. The event is support by SARGA - within the European project InterregMED Odeon "Open Data for European Open Innovation" -, and seeks to focus on digital advances and citizen service by the administration.

Under the motto "Public Services Provision in the Digital wWrld", two central topics will be discussed:

• Relationship with users and services design "for them and with them".
• Data and information use in a reliable manner for public services improvement.

The event will address these issues from a practice point of view based on speakers’ experiences. The activities carried out by the Government of Aragon, but also by the governments of Estonia and the United Kingdom will be shared. The event also include the participation of Richard Stirling, Oxford Insights CEO, María Izquierdo, designer of ProjetsbyIF, and Clara Jiménez, co-creator of Maldita.es, who will address the role of artificial intelligence, ethics in the use of data and the way to know the services and information provision maturity level of each administration.

Todos estos expertos ilustrarán cómo han desarrollado soluciones que consideran al usuario y su información como parte fundamental del proceso de creación de los servicios públicos. Los asistentes podrán dialogar con ellos  y transmitirles sus dudas durante el tiempo de preguntas. Cabe resaltar que se contará con traducción simultánea para las ponencias en inglés.

The event, which will be in the morning (from 8.45 to 14.05), will take place at the Caixaforum Zaragoza (Calle José Anselmo Clavé, 4, 50004 Zaragoza). The registration is free, but, due to the limited capacity, it is necessary to register in the following link.